Privacy Policy

Privacy Policy

On this page, we explain, clearly and directly, what data we collect, why we use it, and what rights you have as a user.

1. Data We Collect

● Contact information (name, email, phone number).

● Shipping information (address, postcode, city).

● Order information (products, payment methods).

● Basic technical data (IP, browser, website interaction).

2. How We Use This Information

We only use the information to:

● Manage orders and shipments.

● Contact you if there are any issues.

● Improve the shopping experience.

● Send communications about your order.

● Send content or promotions only if you have authorized it.

3. With Whom We Share Your Data

Only with services necessary to operate the store:

● Logistics and courier services.

● Payment gateways.

● Website analytics and security systems.

We never sell or transfer your data to third parties unrelated to the business activity.

4. User Rights

You can request at any time:

● Access to your data.

● Rectification or modification.

● Complete deletion.

● Restriction of use.

● Objection to processing.

Write to us at: [alexgonzalezecommerce@gmail.com]

5. Retention

We keep your data only for as long as necessary to manage orders, resolve incidents, and comply with basic legal obligations.

6. Commitment

We commit to protecting your information with updated security protocols and to processing only what is necessary for your order to arrive correctly.